FAQ

Have a Question?

We are here to answer any questions you may have. You can submit a question using our contact form found on the contact us tab or you can call us at (786) 548-2782

Social Network Advertising

You have the option to participate in paid advertising on Facebook™, Twitter™, LinkedIn™, and other networks. A relatively small amount of advertising spend can have long term benefits and grow your audience faster than organic methods alone.

Advanced Website Social Integration

Having icons with links to your social networks on your website is great, but we can do better with integrated and interactive widgets that allow visitors to share and engage with the unique content on each page of your website.

Custom Branded Network Pages

Each social network we manage will be customized to create a consistent look and feel with your website, logo, colors, and overall brand.

Social Networks Managed

Number of different social networks updated each cycle. Pick social networks important for your business with our help such as Facebook, LinkedIn, Google+, Instagram, etc.

Social Network Updates

How often we update your social network pages. You have the option to pre-approve all updates before they go live. Updates are a balance of fun and useful vs. sales to keep social audience engaged.

Keyword Position Monitoring

We monitor and report your selected keyword positions in Google, Yahoo and Bing search engines. Plus, we monitor local search positions separately from global, an important aspect overlooked by others.

Competition Monitoring

We track how your competition is ranking for similar search terms and see how they are doing it. We replicate what works well and avoid their mistakes.

What is Expert Link Building

Google Penguin compliant link building by our own experts in relevant high domain authority websites. We can remove or disavow harmful links from past “SEO experts” who utilized outsourced labor or automated tools.

Verified Buisness Listings

60+ Verified and managed online business directory listings. Includes Yext™ PowerListings ($500/yr. value) plus Google My Business™, Yahoo Local™, and Bing Local™.

What is Tageted Keywords

Number of unique keywords we target for search engine ranking. Includes expert research to determine search volume and competition levels. Normally focused into tight groups of highly relevant terms including one set for branding.

Professional Copywriter Content

Written content for updates such as web pages, blog posts, FAQs, etc. Each unit is 400-450 words with relevant licensed stock photo created by our professional copywriter for your business.

Ad Budget Management

The amount paid directly to ad services like Google AdWords. You will decide how much to spend on ads each month and know exactly how much is going to advertising vs. our management fees.

Advanced AD Targeting

May include demographic targeting (Age, income, language), remarketing (Following people who visited your website), mobile campaigns, and Google Shopping campaigns.

Advanced AD Placement

Run text, graphic, or video ads in carefully targeted locations. Optional CPM bidding for great branding opportunity. Target industry-specific websites, local news channel websites, etc.

Advertise on Yahoo and Bing Search Network

Reach users of the Yahoo™ and Bing™ search engines with text ads. Get ads in front of the 30% of customers who don’t use Google, typically with less competition and lower prices than AdWords.

Advertise on Google Serach Network

Reach users of the Google™ search engine with text ads. All campaigns fully configured and managed for accurate geographic and search term accuracy. We reduce money wasted on irrelevant clicks.

AD Accounts Optimized

How often we log in to your ad accounts and make changes to improve performance. All changes made by our own Google, Yahoo, and Bing certified professionals.

What is Scheduled Tasks?

Number of tasks we schedule for completion each month. Your monthly reports will show a record of each task we complete.

What is Lead Source Tracking?

Stop asking “How did you find us?” Our state-of-the-art lead tracking system identifies the marketing source of sales, phone calls and emails. Input the data to your CRM for true marketing channel ROI analysis.

What is Phone Log Access

Access to real-time phone logs, each stamped with date/time, name, caller ID, and marketing source. Listen to recordings of all inbound calls at your leisure to improve closing rates.

What type of Live Support is Offered?

Pick up the phone and call us when you have questions or concerns. Speak directly to the expert managing your services. Communication is key to our shared success. Account review meetings in person can be scheduled at our Houston, TX office location.

New Website Development Discount

Your website is often the cornerstone of success with marketing campaigns. If your website needs help let us provide it. Our websites are built to work hand in glove with campaigns for the best possible results. Discounts are contingent upon short term service commitment.

Webdesign

You can count on us to re-design your page, we have the top of the line developers in order to make sure your site stands out from the rest.

Marketing

We offer a broad amount of marketing services. whether your company is just starting up or you are a fortune 500 company.

Faulty Software

HTCS can help with all general software problems. We will update Windows, install new software and resolve any conflicts with existing software

Internet Problems

HTCS can check out internet and email problems, set up internet connections, routers and WiFi. Where possible we can increase the speed of connection.

Laptop Screen Replacement

If your screen is cracked, broken, or damaged, we can quickly replace your notebook screen.

Password Recovery

Password recovery can normally be done at your premises. If you have forgotten your password or windows login details we can get you up and running in no time.

PC Crashing or Freezing

Often when your computer is crashing or freezing, the cause may be a hardware conflict, corrupt software or faulty drivers. Have you installed a piece of hardware recently or downloaded a program from the internet? You may well have a virus problem if you are getting annoying pop ups appearing when surfing the internet or your programs just don’t seem to be acting the way they use to. Some of the most common virus’s out there causes your computer to be locked, stopping you from accessing your PC and asking you to pay a sum of money to release your precious computer, DON’T PAY IT! Call HTCS. At HTCS we can optimize your PC’s speed and performance to increase your work and productivity.

PC not Booting or Blue Screen

If your computer will not open up properly or gives you error messages or blue screens, HTCS will be able to get to the source of the problem and fix it.

Retrieval of Lost Data

We can attempt to retrieve lost or corrupted data. We offer advice on backup systems to prevent re-occurrence of lost data.

Setting up a Network

At a higher level, HTCS can undertake to design and set up, and thereafter, manage and maintain a network system.

Training in Computer Use

HTCS offers a series of training packages in one-to-one sessions: from the very basic procedures of accessing the internet and using email through good back up procedures and software awareness to the more advanced graphics and Photoshop facilities.

Upgrading Hardware on PC and Laptops

We can replace damaged hardware or upgrade hard drives, memory boards, modems, routers, graphics and sound cards and all other components on most makes of PC and laptops. As part of our service, we always offer instruction after installation of new equipment.

Virus and Spyware Problems

One of the most annoying problems with computers, virus attacks are usually the result of inadequate protection. We can install compatible anti-virus software and protective firewalls and attempt to repair any damage your computer might have sustained from the virus or spyware. One of the most common virus’s at the moment is the Metropolitan Police virus that will hold your laptop or PC at ransom and demand money! DO NOT PAY them and call us right away. We can have your Laptop or PC up and running within an hour in most cases and restored back to normal. We come across these virus’s on a daily basis and are familiar with all types of computer virus, so call us today and book an appointment for us to visit you and remove your computer virus problem.

Our Corporate Location

We are located in remote locations throughout South Florida, from Homestead to Miami Lakes. Our Corporate office is located at:

7900 Oak Lane, Suite 400
Miami Lakes, FL 33016

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